Redwood Credit Union appoints director of lending operations – The Ukiah Daily Journal
Redwood Credit Union (RCU) recently promoted Fong Nguyen to Director of Lending Operations. In his new role, Nguyen will lead the Lending Operations team, responsible for loan documentation, financing and loan management for RCU’s business, consumer and mortgage lending channels.
Nguyen joined RCU in 2010 as a cashier and has since taken on roles of increasing responsibility, moving to Member Service Representative, Consumer Loan Donor, SBA / Commercial Portfolio Coordinator and Specialist, Deputy Director of Business Analysis. SBA / commercial portfolio, and now director of lending operations.
“Fong’s role is to support members in ways they don’t always see, but it’s essential for great service,” says Jennifer Boyle, vice president of loan operations. “She makes sure loans go through the documentation process quickly and ensures that they are properly administered once funded. We know she is highly skilled and we are delighted that she is leading this team.
Nguyen holds a Bachelor of Science in Business Administration, with a concentration in Finance and a minor in Economics from Sonoma State University.
Redwood Credit Union began offering business accounts and services in 2004 and introduced SBA loans in 2008. RCU is a preferred SBA lender in North Bay and San Francisco. During the pandemic, the Credit Union secured SBA funding for more than 2,100 Paycheck Protection Program (PPP) loans, safeguarding over 9,000 local jobs, and was ranked as the top credit union providing PPP loans in California.